Terms of Use

By accessing and using the Golden Rise Travels website (goldenrisetravels.com) or engaging our travel services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, enquirers and clients of Golden Rise Travels (Thailand) Co., Ltd.

Golden Rise Travels (Thailand) Co., Ltd. (Registration No. 0485568001053) is a Thailand-based Destination Management Company providing travel planning, ground handling and destination services throughout the Kingdom of Thailand. Our registered address is: 237 Moo 15, Amphur Na Thom, Nakhon Phanom 48140, Thailand.

Golden Rise Travels provides destination management services including hotel reservations, airport and intercity transfers, sightseeing tours, FIT itinerary planning, group travel coordination, MICE services, destination wedding logistics and travel agent ground support. All services are subject to availability and confirmation. Descriptions of services on our website are provided for general information purposes and do not constitute a binding offer.

Submitting an enquiry through our website does not constitute a confirmed booking. A booking is only confirmed once we have issued a written confirmation and received any required deposit or payment as agreed. We reserve the right to decline any enquiry or booking at our discretion.

All prices quoted are in the currency specified in the quotation and are valid for the period stated. Prices are subject to change until a booking is confirmed in writing. Payment terms, deposit requirements and cancellation policies will be specified in the booking confirmation or service agreement provided to you.

Cancellation and amendment policies vary depending on the services booked and the suppliers involved. Specific terms will be communicated at the time of booking confirmation. We strongly recommend that all travellers obtain comprehensive travel insurance covering cancellation, medical expenses and other travel-related risks.

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee the completeness or accuracy of all content and reserve the right to correct errors or update information at any time. Images used on our website are for illustrative purposes and may not represent the exact properties, vehicles or experiences provided.

Golden Rise Travels acts as an intermediary between clients and third-party service providers including hotels, transportation companies, tour operators and other suppliers. While we select suppliers with care, we are not responsible for the acts, omissions or negligence of third-party suppliers. Any complaints regarding third-party services should be raised with us promptly so we can assist in resolution.

To the fullest extent permitted by applicable law, Golden Rise Travels shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or services. Our total liability in connection with any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

All content on the Golden Rise Travels website — including text, images, logos, graphics and design — is the property of Golden Rise Travels (Thailand) Co., Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content from our website without our prior written permission.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not attempt to gain unauthorised access to any part of our website or its underlying systems. We reserve the right to restrict or terminate access to our website at any time without notice.

These Terms of Use are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the competent courts of Thailand.

We may update these Terms of Use from time to time. The updated terms will be posted on this page with a revised effective date. Continued use of our website or services after any changes constitutes acceptance of the updated terms.

For questions about these Terms of Use, please contact us: Golden Rise Travels (Thailand) Co., Ltd. 237 Moo 15, Amphur Na Thom Nakhon Phanom 48140, Thailand Email: info@goldenrisetravels.com Phone / WhatsApp: +66 63 180 7862